PACKAGES
Inbound Solutions
In this model, a pool of agents answers calls for multiple clients.
Actual time used
The client pays for the actual time used, usually on a per-minute basis.
Unpredictable call volumes
Ideal for businesses with unpredictable call volumes or low activity levels.
Outbound Assistance
Outbound services, such as lead generation, sales, and appointment setting, are typically priced as follows:
Hourly Rates
Call center prices for outbound services often depends on the agency’s location. Smaller agencies in offshore or nearshore locations tend to offer more competitive raes, while call centers in mature markets are typically higher priced
Reports and Customer retention
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